{"xsrfToken":"e9f0eb0f9a54c21a012900f0bc4c243c296e8875_lout","branding":{"id":"12","key":"sac","name":"Servicio al Cliente","portalBaseUrl":"/servicedesk/customer/portal/12"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"español (España)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"es-ES","userLanguageTag":"es-ES","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/43dbcbcd-0ff6-46e8-9e73-e3be77ea2fd4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OGM2ZTk2Yy00MWMxLTRhOWItYTYxNi00YjJlMzBhYWUxZTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQzZGJjYmNkLTBmZjYtNDZlOC05ZTczLWUzYmU3N2VhMmZkNCI6WyJyZWFkIl19LCJleHAiOjE3MzUyMDcxOTYsIm5iZiI6MTczNTIwNjU5Nn0.jFTPE1t4Sei7RHzQydkMN90D2rYK01U4qM5ViHxOTPc&client=48c6e96c-41c1-4a9b-a616-4b2e30aae1e9&height=300&mode=fit","bannerMediaApiFileId":"43dbcbcd-0ff6-46e8-9e73-e3be77ea2fd4","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"12","key":"sac","projectId":10045,"serviceDeskId":12,"name":"Servicio al Cliente","description":"<p>¡Te damos la bienvenida! Puedes generar una solicitud de Cotización a Servicio al Cliente, tambien aperturar una cuenta corriente con las opciones proporcionadas.</p>","portalBaseUrl":"/servicedesk/customer/portal/12","onlyPortal":false,"reqTypes":[{"id":"116","name":"APERTURA CUENTA CORRIENTE ","descriptionHtml":"","callToAction":"APERTURA CUENTA CORRIENTE ","introHtml":"<p>Tener una cuenta corriente en nuestra empresa de logística y distribución puede ser una excelente opción para simplificar y optimizar tus operaciones de distribución, ahorrar tiempo y reducir costos.</p>","icon":10493,"iconUrl":"https://centro.ayuda.cargotrader.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10493","groups":[27],"key":""},{"id":"115","name":"COTIZACIÓN DE SERVICIOS","descriptionHtml":"","callToAction":"COTIZACIÓN DE SERVICIOS","introHtml":"<p>Completa nuestro formulario de envío y disfruta de un proceso rápido y simple para enviar tu carga a su destino. ¡Confía en nuestra experiencia logística y entrega tus productos de forma eficiente!</p>","icon":10481,"iconUrl":"https://centro.ayuda.cargotrader.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10481","groups":[27],"key":""},{"id":"114","name":"DUDAS O CONSULTAS","descriptionHtml":"","callToAction":"DUDAS O CONSULTAS","introHtml":"<p>¿Tienes alguna pregunta? Envíanos tus dudas y te responderemos rápidamente. Proporciona todos los detalles necesarios.</p>","icon":10553,"iconUrl":"https://centro.ayuda.cargotrader.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10553","groups":[27],"key":""},{"id":"124","name":"FORMULARIOS SIN RESPUESTA","descriptionHtml":"","callToAction":"FORMULARIOS SIN RESPUESTA","introHtml":"<p>¿Has enviado un formulario y aún no has recibido respuesta? Por favor, proporciona el número de ticket si lo tienes, y te atenderemos lo antes posible. Si no lo tienes, completa nuevamente el formulario y estaremos encantados de ayudarte.</p>","icon":10578,"iconUrl":"https://centro.ayuda.cargotrader.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10578","groups":[27],"key":""},{"id":"123","name":"RECLAMOS","descriptionHtml":"","callToAction":"RECLAMOS","introHtml":"<p>Presenta tu reclamo aquí. Nuestro equipo revisará tu caso y te responderá lo antes posible. Proporciona todos los detalles necesarios.</p>","icon":10466,"iconUrl":"https://centro.ayuda.cargotrader.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[27],"key":""},{"id":"110","name":"SUGERENCIAS","descriptionHtml":"","callToAction":"SUGERENCIAS","introHtml":"<p>Comparte tus ideas con nosotros. Envíanos tus sugerencias y ayúdanos a mejorar nuestros servicios.</p>","icon":10563,"iconUrl":"https://centro.ayuda.cargotrader.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10563","groups":[27],"key":""},{"id":"111","name":"Solicitud enviada por correo electrónico","descriptionHtml":"","callToAction":"Solicitud enviada por correo electrónico","introHtml":"<p>Solicitud recibida desde tu canal de asistencia por correo electrónico.</p>","icon":10541,"iconUrl":"https://centro.ayuda.cargotrader.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""}],"reqGroups":[{"id":27,"name":"General"}],"orderMapping":{"27":[124,123,116,115,110,114]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":12,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SAC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"español (España)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OGM2ZTk2Yy00MWMxLTRhOWItYTYxNi00YjJlMzBhYWUxZTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDQ1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzUyMDc3OTYsIm5iZiI6MTczNTIwNjU5Nn0.uHjxz_tEgR1QE4VYn6uyK5uu7vazVv7aQT1vOfii6QI","targetCollection":"upload-project-10045","endpointUrl":"https://api.media.atlassian.com","clientId":"48c6e96c-41c1-4a9b-a616-4b2e30aae1e9","tokenDurationInMins":20}},"reqCreate":{"id":123,"projectId":10045,"form":{"name":"RECLAMOS","descriptionHtml":"","callToAction":"RECLAMOS","intro":"<p>Presenta tu reclamo aquí. Nuestro equipo revisará tu caso y te responderá lo antes posible. Proporciona todos los detalles necesarios.</p>","instructions":"","icon":10466,"iconUrl":"https://centro.ayuda.cargotrader.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Correo electrónico de confirmación para","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Resumen","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Proporciona toda la información posible sobre la mejora que sugieres","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Adjunta todos los archivos pertinentes","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/12/create/123","requestValidateBaseUrl":"/servicedesk/customer/portal/12/validate/123","calendarParams":{"firstDay":1,"date":"2024-12-26T06:49:56-0300","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OGM2ZTk2Yy00MWMxLTRhOWItYTYxNi00YjJlMzBhYWUxZTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDQ1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzUyMDc3OTYsIm5iZiI6MTczNTIwNjU5Nn0.uHjxz_tEgR1QE4VYn6uyK5uu7vazVv7aQT1vOfii6QI","targetCollection":"upload-project-10045","endpointUrl":"https://api.media.atlassian.com","clientId":"48c6e96c-41c1-4a9b-a616-4b2e30aae1e9","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}